Pipes
Burst or frozen pipe
Shut off the water if it is safe and avoid risky improvised solutions.
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Municipal boundaries: Gouvernement du Québec, MRNF (CC BY 4.0).Shut off water without heating the pipe
Shut off the water if you know how to do so safely. Never use a flame or intense heat on a frozen pipe.
Look for ice, cracks, and thawing leaks
Note areas without water, visible frost, cracks, and any flow that appeared during thawing.
Checks before water is restored
A plumber will check the affected section, nearby connections, and damage before restoring service.
Location, access opening, and material
Pipe location, required access, and material determine much of the work.
Why should a flame be avoided?
A flame or intense heat can damage the pipe, cause a fire, or turn a weakened section into an active leak.
If the main valve is unclear, read how to find the main water shutoff before handling anything.